Need Answers? Check out our FAQs by clicking below. Please Contact Us for help.Renting DVC Points Online/Resort Check-In Disney Dining Magical Express
♦ I want to rent a Disney Vacation Club villa and save hundreds, even thousands of dollars. How do I get started?
♦ Does the DVC Rental Store require that I make a deposit or partial payment in order to check availability for me?
♦ Do I have to pay for additional consumables (in-room coffee, toiletries, laundry soap, etc.) at the resort during my stay?
♦ I’m staying in a Deluxe Studio Villa. Is there somewhere I can do laundry at the resort? Is there a cost?
Head over to our “Let’s Get Started” page for all the details.
Many factors will determine resort, room and view availability. Time of year, holidays, special events and even the size of individual resorts are only a few of the factors that will affect availability. We suggest planning your vacation as early as possible in order to increase your chances of getting your dream villa.
No! Some DVC rental companies require that you make a partial payment of up to $98.00 before they will check availability for you. We are happy to check availability and provide a no-obligation quote free of charge.
We do require an initial $100.00 booking deposit be paid once you have decided that you would like to reserve. This will be refunded to you if your renting member finds no availability for your stay. Once reserved, the $100.00 deposit is not refundable and you will make the remainder of your deposit ($8.00/point minus $100.00) upon receipt of your reservation number which you may use to view your reservation at Disney’s website. Keep in mind that these deposits are only due AFTER we have checked availability for FREE and provided a no-obligation quote. These are only due once you are ready to reserve.
When we receive your request, we check availability directly with Disney Vacation Club Member Services. If we return your request with no availability, it means that all or part of the dates at the resorts you requested have been checked and are booked for your travel dates. We are happy to check other travel dates, resorts or villa categories if you would like. Be aware that availability or lack thereof is the same for all DVC members or rental services.
You can save hundreds, even thousands of dollars. In most cases you will save 50%-60% over Disney’s rack rates. Check out a couple of comparisons we’ve worked up for you.
We have an online points calculator that you can use to figure the amount of points you’ll need. Simply plug in where and when you’d like to stay and the calculator will figure the points for you. Simply multiply the amount of points needed by $14.00 per point ($15.00/point for reservations below 50 points) to determine your total cost.
We are happy to. Rentals of less than 50 points are quoted at $15.00/point.
No. Once you are ready to book your villa, an initial $100.00 booking deposit is taken (via credit card, PayPal or ACH bank transfer), which is fully refundable to you if your reservation can not be secured. The $100.00 booking deposit is applied towards your full deposit if a reservation is secured. The balance of your deposit (nonrefundable – $8.00/point minus $100.00 booking deposit) will be due once we have supplied a valid reservation number to you. The $100.00 deposit will not be returned and will be absorbed for work performed on any secured reservation where the remainder of your deposit is not received within 48 hours of your receipt of confirmation. If your request can not be fulfilled, you will be given the opportunity to book other villas/dates/resorts. If they are not satisfactory to you, your $100.00 booking deposit is refunded. You will forfeit your $100.00 booking deposit if we reserve your stay and you decide not to go forward. The reservation balance is due 45 days prior to arrival. This is a DVC Rental Store exclusive. All other services require full payment at the time of booking.
We accept Visa, MasterCard, PayPal or ACH bank transfer. You may also pay via American Express or Discover if you have a PayPal account.
No. All Sales are final. Each DVC member’s points expire at the end of their Use Year if they are not used so any change or cancellation puts that member at risk of losing the use of their points. We suggest that you explore purchasing travel insurance so that you are protected against unforeseen circumstances. We work with InsureMyTrip.com to provide great pricing for our renters.
Yes. We will be happy to assist you in purchasing your park passes. Your tickets will be waiting for you at your Resort or we can have them shipped to your home directly from Disney. You will be able to add your park passes to your Key to the World cards at your resort.
Yes. GardenGrocer.com is the area’s #1 delivery service with over 4,800 items available. Please be aware that any deliveries to a Disney Resort will be placed in Bell Services according to Disney policy. Once you arrive, contact Bell Services via your in-room phone and a Disney cast member will bring your groceries to your room.
No. Only Disney Vacation Club members have direct access to DVC Member Services. Please contact us to have changes made or to have special requests added to your reservation.
We will provide you with a reservation confirmation number which you can use at Disney’s website to verify your reservation.
Yes. You can check-in 60 days prior to your arrival date and make note of all special requests (room/view preference, celebrations etc.).
Standard check-in time at DVC resorts is 4:00 but you may check-in early, receive your Key to the World card and start enjoying your vacation. Please note that your room may not be ready for you until 4:00.
Yes, you can add the Disney Dining Plan. The Dining Plan must be added to your reservation no later than 30 days prior to your arrival. Disney requires that all members of your party participate in the same plan for the entire length of your stay.
For stays of fewer than 8 days, as a guest of a DVC member you’ll get a “trash and tidy” day on the 4th day of your stay. For stays of 8 days or more, members get a full cleaning on Day 4 and a “trash and tidy” day on Day 8. Additional housekeeping services are available for a fee.
Additional Full Cleaning Rates:
Studio – $30.00 for each day requested
One-Bedroom – $45.00 for each day requested
Two-Bedroom – $60.00 for each day requested
Three-Bedroom – $75.00 for each day requested
Additional Trash & Towel Rates:
Studio – $15.00 for each day requested
One-Bedroom – $20.00 for each day requested
Two-Bedroom – $25.00 for each day requested
Three-Bedroom – $35.00 for each day requested
In some cases, yes. Items such as laundry soap, coffee and toiletries are provided in limited quantities upon arrival and replenished (free of charge) only when the room is serviced by housekeeping. Additional quantities can be purchased by contacting housekeeping. Prices (2013) are as follows:
Laundry soap (single load box) – $1.00
Towel pack – $6.00
Toiletries (bar soap, shampoo, etc) – $5.00
Coffee service – $3.00
Other consumables are replaced as needed at no charge to guests. Included are facial tissue, toilet tissue, paper towels, liquid dish soap, dishwasher detergent, trash bags and paper / plastic dinnerware (studio villa.)
Those staying in DVC Studio accommodations may not have a washer and dryer right in their room but they do have free access to public facilities. Each resort has washer and dryers available to members at no cost. Use is first-come, first-served. Locations vary by resort—at Saratoga Springs and Old Key West they are located near each of the pool complexes.
Note that some of the washer / dryer units have coin slots, but money does not need to be inserted in order to operate the machines.
Yes. If you know the airline and flight numbers, you can book the Magical Express through us up to 45 days prior to arrival. If you do not know the information at the time we book your reservation, you can provide that to us at a later date and we will arrange it with Member Services.
Ask away! We will be glad to help. Contact Us