Please be aware that Disney may close some resort facilities or amenities when they deem it appropriate for either maintenance or renovation. These closures may be minor or extensive. The DVC Rental Store receives no notice of these closures prior to the information being released to the General Public.
Please understand that due to our legal agreements with the member and changing resort availability, the DVC Rental Store is not able to alter or revise your accommodations, resort or travel dates once your reservation has been secured, unless you have purchased our optional Cancel for any Reason Point Protection Plan (PPP).
Also, be aware that your agreement with your Renting Member ends once you have successfully checked into your resort. Once you have successfully checked in, no compensation will be made by the Renting Member or the DVC Rental Store for issues that arise at the resort during your stay. These include but are not limited to villa location issues, villa condition issues or noise issues. All such issues should be addressed in person with resort management at the front desk. Disney will not usually offer a solution to any issues after you have checked out of your resort.
Refurbishments and Announcements*
Disney’s Old Key West Resort
Disney’s Old Key West Resort is undergoing a refresh and work will continue into summer 2018. During this time it is possible that you will see and hear construction taking place around the resort. Resort staff will attempt to limit any work most likely to cause a noise impact to the hours of 9:00 AM to 5:00 PM. This refurbishment is expected to be completed in 2019.
Disney’s Boardwalk Villas
Disney’s BoardWalk Villas is undergoing some refurbishment projects. During this time, the Resort will be in full operation with all amenities available, yet it is possible that construction may be seen or heard. Resort staff will attempt to schedule any construction work that’s most likely to cause a noise impact, to be done within the hours of 9:00 AM to 6:00 PM.
Disney’s Boardwalk Villas
Disney has embarked on creating a new transportation system, Disney Skyliner, which will give Guests a bird’s-eye view of Walt Disney World Resort while traveling via gondolas. During construction, which is ongoing until further notice, noise may be seen or heard throughout Disney’s Boardwalk Villas as the gondola transportation route will run near the resort. Noise should not be heard from Guest rooms between dusk, and 9 AM.
Aulani, Disney Vacation Club Villas, Ko Olina, Hawai‘i
Beginning August 19, 2019, and continuing to December 17, 2019, amenities at Aulani, A Disney Resort & Spa will be undergoing refurbishment. The Waikolohe Pool and Stream, as well as several other features in the Waikolohe Valley, will be receiving necessary maintenance. During these times the features in these areas may be closed for refurbishment. Resort staff will attempt to limit any work most likely to cause a noise impact to the hours of 9:00 AM to 5:00 PM. Guests staying at Aulani between August 19, 2019, and December 17, 2019, will receive a resort credit of $50 per room for every night of their stay. This credit from the resort will be applied automatically to guest’s folio upon check-in and can be used toward any offering at Aulani including dining, merchandise, a visit to Laniwai Spa, an island excursion, and more.
* The DVC Rental Store receives no prior notice of refurbishments or closures from the Walt Disney Company. Refurbishments and closures may occur without prior notice and may occur or change before or after you book your stay. The list above may not be a complete list of all refurbishments or closures.
Do You Need More Than 1 Villa?
You will need to complete and submit a separate Availability Request Form for each villa that you wish to reserve. This allows us to gather the contact and travel party information for each villa which assists us in providing you with an accurate quote.
Please make note in the Comments Section of the Availability Request Form that you are making multiple submissions.